At Lektro Mechanical Handling our success is down to placing the needs of our customers first. From helping them choose the right equipment to delivering an after sales service that is second to none. Everything we do is focused on helping them to achieve a more profitable business.
From the right equipment specification to the correct level of service support, the service partnership is on-going and communication is maintained to keep abreast of the changing needs of the customer and to continue to match them.
Lektro have some customers who require that their own drivers should not be expected to carry out checks on their forklift trucks, so Lektro is able to take that on as a service on a daily or weekly basis, freeing up our customers to be able to operate their business efficiently.
Within a large organisation, it is often difficult, if not impossible to change the way systems work to meet the needs of an individual customer. Lektro has throughout its growth remained flexible and can cater to a wide range of our customers needs.
Being on the doorstep of Slough Estates (Segro) gives Lektro a unique insight into the wide variety of businesses and mechanical handling requirements that exist today.
By owning and running our own fleet of forklift trucks, Lektro has gained experience in the best possible way in understanding the needs of our customers.
To achieve the best possible service support in the eyes of our customers, Lektro believes that it is necessary to build a strong relationship based on a partnership.
Here at Lektro we understand that not only is the level and quality of maintenance crucial, but the time it is carried out is important, so that there is little disruption to our customers’ operation during busy periods.
Lektro Mechanical Handling was established to operate as a service arm of a number of forklift suppliers, but within a short period of time, we had gained a reputation for supplying a swift and professional response to the needs of all our customers. This led to some of those customers approaching Lektro direct for their service and rental equipment and in time we began to supply new and used forklift trucks and a range of other warehouse equipment so that we can service all your lifting needs.
Lektro have customers who require that their forklift truck be serviced at a weekend to minimise the disruption to their operation. Throughout it’s growth Lektro has always remained flexible and able to meet our customers’ needs.