To achieve the best possible service support in the eyes of our customers, Lektro believes that it is necessary to build a strong relationship based on a partnership.
Here at Lektro we understand that not only is the level and quality of maintenance crucial, but the time it is carried out is important, so that there is little disruption to our customers’ operation during busy periods.
Lektro Mechanical Handling was established to operate as a service arm of a number of forklift suppliers, but within a short period of time, we had gained a reputation for supplying a swift and professional response to the needs of all our customers. This led to some of those customers approaching Lektro direct for their service and rental equipment and in time we began to supply new and used forklift trucks and a range of other warehouse equipment so that we can service all your lifting needs.
Lektro have customers who require that their forklift truck be serviced at a weekend to minimise the disruption to their operation. Throughout it’s growth Lektro has always remained flexible and able to meet our customers’ needs.
Individual tailored service is at the heart of the Lektro Mechanical Handing proposition, backed up by the 60 plus years expertise and heritage of the CESAB brand.
As part of our dealer network, we are able to offer the resources of multi-national players in the market.
Whether you operate a single truck or a comprehensive fleet of materials handling equipment, Lektro can provide a personalised, local service tailored to your specific needs.
Communication with the customer is key, such as simple work report sheets and quotes for repairs to allow them to make decisions on the needs of their forklift fleet, down to simple easy to understand invoicing.
The success of Lektro comes from understanding that our customers all have individual service needs and then catering for those needs.
The selection of safe mechanical handling system will depend on a variety of factors Lektro Mechanical Handling can help by providing the right equipment, the right training and expert advice to ensure your mechanical handling meets and exceeds all relevant legislation.