Lektro Mechanical Handling was established in the early 1980s to operate as the service arm of a number of forklift suppliers. Within a short period of time it had gained a reputation for supplying a swift and professional response to any needs of the customer, this led to customers approaching Lektro directly for their service and rental equipment. In time these customers asked Lektro to supply new and used forklift trucks and a range of other warehouse equipment.
This is Lektro visiting a customer with Hubtex machines last week.
The success of Lektro depends on the success of our customers’ business which is why we provide support around the clock to ensure that our customers can deliver on time every time.
As part of a dealer network, we are able to offer the resources of multi-national players in the market with in excess of 100 service engineers to call on and with the technical and product support of the manufacturers to match, Lektro is able to offer solutions to all of our customers needs.
With CESAB trained service engineers across the region we are able to achieve rapid response times that keep our customers’ operations performing day in day out. This excellent service support is complimented by a large spare parts department providing same or next day delivery of parts with a maximum of 48 hour delivery of parts not in stock.
Business demand is not always predictable. When your business is experiencing a seasonal peak, Lektro can provide flexible truck hire for as long or as short a time as you require.
Our service partnership means that we listen to our customers on an individual basis, spending time to discover the needs of the individual and tailor our response to those needs.
Lektro don’t stand still when it comes to customer service – continuous improvement is integral to any CESAB operation, ensuring that customers and dealers alike will continue to improve and build on their operations.
Here at Lektro we understand that not only the level and quality of maintenance is crucial but also the time when it is carried out is important so that we do not disrupt the customer’s operation during busy periods. We are sensitive to all of our customer’s needs.
As a pan-European brand, CESAB is able to draw on the experience of working with customers across multiple sectors in different countries to constantly design new ways to offer the best possible support to your business. So whether you are planning future growth or are looking for ways to rationalise your existing operation without compromising productivity, Lektro are here to advise you every step of the way.